Privacy Policy

This Privacy Policy explains how [GemTalk Systems, Inc.] (“GemDB”, “we”, “us”) collects, uses and shares personal information when you visit gemdb.com, contact us, or use GemDB Code and related services (the “Services”).

1. Information we collect

Information you give us. When you fill in a form, request a white paper, or email us, we collect what you provide: typically name, email address, phone number, company and job title, and the contents of your message.

Information collected automatically. Our website and the services embedded in it may collect your IP address, browser and device type, pages viewed, referring URL and similar usage data through cookies and similar technologies. [confirm analytics in use: Google Analytics / HubSpot tracking / none]

GemDB Code. The extension runs locally in your editor. [confirm: does GemDB Code send any telemetry, crash reports or usage data? If yes, list what and how to disable it.]

2. How we use information

• To respond to your enquiries and provide materials you request.
• To operate, secure and improve the Services.
• To send product news and marketing about GemDB, where permitted; you can opt out at any time.
• To comply with legal obligations and enforce our terms.

3. Cookies and tracking

We use strictly necessary cookies to run the site and, where you consent or where permitted, analytics and marketing cookies set by our providers [list providers, e.g. HubSpot, Google Analytics]. You can control cookies through your browser settings; blocking some cookies may affect site functionality.

4. How we share information

We do not sell personal information. We share it only with:

• Service providers who process data on our behalf, such as our CRM and email provider (HubSpot), website hosting (Webflow), and analytics vendors, under contracts that restrict their use of the data.
• Professional advisers, regulators or law enforcement where required by law or to protect rights and safety.
• A successor in the event of a merger, acquisition or sale of assets.

5. International transfers

We are based in the United States. If you access the Services from elsewhere, your information will be transferred to and processed in the US, where privacy laws may differ from those in your country. Where required we rely on appropriate safeguards such as standard contractual clauses.

6. Retention

We keep personal information for as long as needed for the purposes above, generally [confirm retention period, e.g. 3 years from last contact], unless a longer period is required by law.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or port your personal information, to object to or restrict certain processing, and to withdraw consent. California residents have additional rights under the CCPA/CPRA, including the right to know and the right to opt out of “sharing” for cross-context behavioural advertising. To exercise any right, email us at the address below. We will not discriminate against you for doing so.

8. Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

The Services are not directed to children under 16 and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows the current version; material changes will be highlighted on this page.

11. Contact

Privacy questions or requests: contact@gemdb.com[confirm privacy contact / DPO] · [GemTalk Systems, Inc.], [street address, city, state, ZIP].